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A: Through our network of partner factories and flexible manufacturing technologies, we support customized production runs for specific structural or wear components. Technical drawings (CAD/STEP files) must be submitted for engineering review and custom prototyping quotes.
A: Once a Proforma Invoice is issued and payment is confirmed, your pricing is legally locked. OKmarts absorbs any subsequent raw material price spikes, supplier price adjustments, or sudden export tariff increases, guaranteeing that the price you pay at checkout is final.
A: Hardware units ship with standard factory-default firmware. For proprietary programming software or specific firmware flashes required for legacy system compatibility, buyers must consult our technical support team during procurement to confirm licensing terms.
A: Yes, we support international shipping. You can select the international shipping option on the checkout page and fill in the corresponding shipping address. Please note that international shipping may require additional fees and time.
A: We regularly organize free trials or sample giveaways. You can stay informed about these activities and apply to participate by following our official announcements, emails, or social media channels.
A: Yes, you can purchase a gift card for someone. Gift cards are available for purchase on our website. You can choose the desired amount and send it directly to the recipient via email.
Dec 02, 2025
Oct 03, 2025
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