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A: Our warehouse management system strictly tracks manufacturing date codes, especially for sensitive components like VFD electrolytic capacitors or rubber seals. We explicitly state product conditions on the listing and can provide batch date codes prior to shipment for critical applications.
A: OKmarts operates under a strict Order Accuracy Guarantee. If the part numbers delivered do not match your approved Proforma Invoice or Purchase Order due to our fulfillment error, we will issue a full refund or expedite a replacement shipment immediately, covering all return international freight charges.
A: OKmarts operates under a legally registered corporate entity with verifiable business registration records, global tax compliance IDs, and physical warehouse infrastructure. We can provide corporate bank references, Dunn & Bradstreet (D-U-N-S) numbers, and customer references from established industrial firms in your region to validate our commercial legitimacy before you transfer funds.
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A: Yes, we may offer installment payment options depending on your location and the total amount of your purchase. During the checkout process, you can check if installment payments are available and choose the suitable payment plan.
A: Yes, we provide live chat support for immediate assistance. You can access the live chat feature on our website, and our customer support team will be available to help you with any questions or concerns in real time.
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Mar 09, 2022
