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A: Hardware units ship with standard factory-default firmware. For proprietary programming software or specific firmware flashes required for legacy system compatibility, buyers must consult our technical support team during procurement to confirm licensing terms.
A: OKmarts operates under a strict Order Accuracy Guarantee. If the part numbers delivered do not match your approved Proforma Invoice or Purchase Order due to our fulfillment error, we will issue a full refund or expedite a replacement shipment immediately, covering all return international freight charges.
A: Buyers must inspect the outer packaging and internal items immediately upon delivery. If physical damage is discovered, document the condition with photos/videos and submit a claim to OKmarts within 48 hours of receipt so we can file an immediate report with the carrier and fast-track a replacement shipment.
A: Limited-time sales or flash deals usually occur within specific periods. You just need to visit the website when the activities start, select the desired items, and place an order to participate.
A: For products that require a manufacturing date or expiry date, we provide the relevant information on the product details page. You can review this information before making a purchase to ensure the product meets your requirements.
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Oct 24, 2025
Aug 21, 2025
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