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A: Hardware units ship with standard factory-default firmware. For proprietary programming software or specific firmware flashes required for legacy system compatibility, buyers must consult our technical support team during procurement to confirm licensing terms.
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A: To check the status of your warranty claim, please contact our customer service team and provide them with the necessary details, such as your warranty claim number or order information. They will assist you in tracking the progress of your claim.
Mar 09, 2022
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