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A: OKmarts operates under a strict Order Accuracy Guarantee. If the part numbers delivered do not match your approved Proforma Invoice or Purchase Order due to our fulfillment error, we will issue a full refund or expedite a replacement shipment immediately, covering all return international freight charges.
A: Our warehouse management system strictly tracks manufacturing date codes, especially for sensitive components like VFD electrolytic capacitors or rubber seals. We explicitly state product conditions on the listing and can provide batch date codes prior to shipment for critical applications.
A: Buyers must inspect the outer packaging and internal items immediately upon delivery. If physical damage is discovered, document the condition with photos/videos and submit a claim to OKmarts within 48 hours of receipt so we can file an immediate report with the carrier and fast-track a replacement shipment.
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A: To add items to your cart, click on the "Add to Cart" button located next to the product you wish to purchase. The item will be added to your cart for checkout.
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A: Yes, we offer gift wrapping services for selected products. During the checkout process, you may have the option to add gift wrapping to your order. Additional fees may apply.
May 28, 2025
Apr 06, 2024
