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| Series | JSMA Series |
| Motor inertia | Middle |
| Motor Speed | 1000 rpm |
| Motor ratio power | 750W |
| AC input voltage | 400V |
| Encoder Resolution | 17bit |
| Mechanical Brake | Without Brake |
A: Immediately upon dispatch, the platform automatically generates an international tracking link integrated with carriers like DHL, FedEx, or UPS. Real-time API tracking is accessible directly from your OKmarts account dashboard, displaying live transit status, customs clearance progression, and finalized delivery updates.
A: Buyers must inspect the outer packaging and internal items immediately upon delivery. If physical damage is discovered, document the condition with photos/videos and submit a claim to OKmarts within 48 hours of receipt so we can file an immediate report with the carrier and fast-track a replacement shipment.
A: OKmarts operates under a strict Order Accuracy Guarantee. If the part numbers delivered do not match your approved Proforma Invoice or Purchase Order due to our fulfillment error, we will issue a full refund or expedite a replacement shipment immediately, covering all return international freight charges.
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A: For products that require safety certification or compliance, we provide relevant information on the product details page. You can check for certification labels or descriptions to ensure that the product meets the relevant standards and regulations.
A: We strive to provide accurate product information, including the place of manufacture or origin. In most cases, you can find relevant information on the product details page or ask our customer service, and refer to any explanations on the product label or description.
A: If you need to cancel or modify an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request based on the order status and feasibility.
Mar 09, 2022
