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A: Yes. Our platform supports corporate account provisioning. A master account can be set up for a Procurement Director, with sub-accounts granted to field engineers (for creating technical carts) and purchasing agents (for executing payments), streamlining internal corporate approval workflows.
A: Hardware units ship with standard factory-default firmware. For proprietary programming software or specific firmware flashes required for legacy system compatibility, buyers must consult our technical support team during procurement to confirm licensing terms.
A: Once a Proforma Invoice is issued and payment is confirmed, your pricing is legally locked. OKmarts absorbs any subsequent raw material price spikes, supplier price adjustments, or sudden export tariff increases, guaranteeing that the price you pay at checkout is final.
A: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order through the logistics provider's website.
A: Yes, we provide real-life photos and videos for most products to help you better understand their appearance and features.
A: On the checkout page, you can select the option for an invoice and fill in the relevant invoice information. We will provide you with the corresponding invoice according to your request.
Sep 26, 2025
Aug 24, 2025
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