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A: Yes. Our platform supports corporate account provisioning. A master account can be set up for a Procurement Director, with sub-accounts granted to field engineers (for creating technical carts) and purchasing agents (for executing payments), streamlining internal corporate approval workflows.
A: Our technical engineering team specializes in obsolescence management. If a part is lifecycle-discontinued, we utilize our cross-reference database to recommend exact drop-in replacements or functionally equivalent alternatives, ensuring minimal redesign for your machinery.
A: Immediately upon dispatch, the platform automatically generates an international tracking link integrated with carriers like DHL, FedEx, or UPS. Real-time API tracking is accessible directly from your OKmarts account dashboard, displaying live transit status, customs clearance progression, and finalized delivery updates.
A: We currently do not support it, but we have a Progressive Web App (PWA) and a well-adapted mobile version of our website. Additionally, we are in the process of developing a mobile application for iOS and Android devices. Our mobile app will provide a convenient and user-friendly shopping experience, including personalized recommendations, easy navigation, and order tracking features.
A: If an item is currently out of stock, you may not be able to place an order for it. However, you can sign up for a notification to be informed when the item is back in stock.
A: We understand that sometimes you may need to change the shipping address. Please contact our customer service as soon as possible, and we will do our best to accommodate your request, depending on the order status and feasibility.
May 14, 2026
Feb 14, 2026
High Efficiency
Stable Performance