Air conditioner repairs are too messy the repairman has just walked for 10 minutes and the repaired air conditioner is broken again

Air conditioner repairs are too messy the repairman has just walked for 10 minutes and the repaired air conditioner is broken again

"The air conditioner broke down after a while after it was repaired. Now I want to contact the maintenance company but I don't care what it says." Recently, as the temperature rises, the air conditioner usage rate has continued to increase, and failures naturally occur frequently. Many citizens reported to the party newspaper hotline that because they did not pay attention when choosing an air-conditioning repair company, not only did the air-conditioner not be repaired, but the money was spent in vain. The reporter's investigation found that many citizens were taken advantage of by unscrupulous merchants because they did not choose formal after-sales services during maintenance.

　　 spent 300 yuan, 10 minutes

　　 Mr. Yin is a resident of Hisense City Sunshine Community, Gongye South Road, Lixia District. Recently, Mr. Yin discovered that the air conditioner could not cool down. Because he was renting a house, he did not have an invoice for purchasing the air conditioner. In order to repair the air conditioner as soon as possible, he called the contact number of an online company called "Jinan Quancheng Air Conditioning Relocation Center". "Two staff members came the next day." Mr. Yin told reporters that the staff members said that the air conditioner was short of fluorine and needed to be filled. After 20 minutes of maintenance, the air conditioner finally returned to normal. Then Yin Xian paid 300 yuan for maintenance.

　　 However, the staff had just left for 10 minutes, and the air conditioner had a problem again and it couldn't cool down. Mr. Yin immediately got in touch with the company, and the other party promised to send someone to repair it as soon as possible. But Mr. Yin waited for many days and never waited for maintenance personnel. "Now the call is either refused or just because the staff is not available." Mr. Yin told reporters that he finally found a reliable maintenance company through a friend's introduction and spent 600 yuan to repair the air conditioner. "The home repair master said that there was no fluorine charge at all during the last repair."

　　 "Packaging" is too good

　　 "The current air-conditioning repair market is very large and chaotic." Mr. Zhao, an industry insider, told reporters that since most citizens do not understand air-conditioning maintenance knowledge, unscrupulous businesses can freely "hands and feet" when performing air-conditioning repairs. These companies package in a variety of ways, making it difficult for consumers to distinguish.

"Universal is online promotion. Some companies, under the banner of a well-known brand repair manufacturer, are actually only able to repair this brand of air conditioners." Mr. Zhao said, there are also citizens who trust "114" for enquiries or "400" calls. In fact, this is all "packaging" for the maintenance company. "You can get a phone number starting with 400 as long as you pay." Mr. Zhao said that some companies seem to be formal, but in fact they don't have physical stores.

　　 The air conditioner needs to be repaired, you need to look for after-sales

　　 In the interview, many citizens have views that "air conditioners will definitely not be repaired after they have been bought for many years" and "old air conditioners must not be repaired in time for new air conditioners. You have to wait a long time."

On the afternoon of the 19th, the reporter called the customer service number of Daikin, Mitsubishi, Carrier and other air-conditioning brands for consultation. The staff all said that consumers can book home repair services through customer service. Even if the product is out of warranty, the manufacturer can still provide repair services. The customer only needs to bear the on-site service fee and related maintenance costs.