Air-conditioning peak season is approaching, be wary of free return and exchange mystery

Air-conditioning peak season is approaching, be wary of free return and exchange mystery

Behind the high purchase rate of air conditioners, there is also the risk of high after-sales problems. Recently, a friend close to the editor bought an air conditioner of a certain brand, but he couldn't use it normally and had to return the product after repeated repairs failed.

　　 Actually, after the air conditioner is installed, we will encounter problems of various sizes from time to time, but under what circumstances can we return the product? I am afraid that most of my friends are not clear. Today, the editor brought you the air-conditioning return rules. Friends who have plans to buy in the near future may wish to learn about it together.

　　 1. A performance failure occurs within 7 days from the date of product sale.

Air-conditioning peak season is approaching, be wary of free "return and exchange" mystery

　　What are the three guarantees regulations? Air conditioning returns and exchanges have mystery

　　2, the national three guarantees regulations.

　　The national "Three Guarantees" refund regulations stipulate:

　　A: The performance failure caused by product quality problems is determined within 15 days of the product purchase.

　　B: Products that cannot be used normally after being repaired more than twice within a year due to performance failures since the date of product purchase.

Air-conditioning peak season is approaching, be wary of free "return and exchange" mystery

　　What are the three guarantees regulations? Air conditioning returns and exchanges have mystery

　　C: Within the validity period of the three guarantees, due to the company's spare parts supply problems, the user has not repaired the product within 90 days from the date of application for repair.

　　D: For products whose repair period exceeds 30 days due to the special technical service department, the responsibility shall be borne by the special technical service department